{"id":479,"date":"2019-07-25T02:06:00","date_gmt":"2019-07-25T00:06:00","guid":{"rendered":"https:\/\/goya.everthemes.com\/demo-decor\/?page_id=479"},"modified":"2025-09-15T21:35:48","modified_gmt":"2025-09-15T19:35:48","slug":"pytania-i-odpowiedzi","status":"publish","type":"page","link":"https:\/\/laparica.eu\/en\/pytania-i-odpowiedzi\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Delivery<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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How long does delivery take?<\/span><\/i><\/a><\/h4><\/div>
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We do everything we can to make sure your package gets to you as quickly as possible!<\/p>\n

Twoje zam\u00f3wienie zostanie wys\u0142ane w ci\u0105gu 3 do 8 dni roboczych od momentu otrzymania przez nas p\u0142atno\u015bci. Standardowy czas dostawy (Paczkomaty Inpost, Kurier) wynosi od 3 do 8 dni roboczych.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Is it possible to ship internationally?<\/span><\/i><\/a><\/h4><\/div>
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Yes, there is the possibility of international shipping. The store also exists in English-language version, prices are shown in several currencies.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Is it possible to pick up in person?<\/span><\/i><\/a><\/h4><\/div>
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At the moment it is not possible to pick up in person.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Payments<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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How do I make a payment?<\/span><\/i><\/a><\/h4><\/div>
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Payments are made through Tpay and Przelewy24 payment system.<\/p>\n

W razie jakichkolwiek problem\u00f3w z dokonaniem p\u0142atno\u015bci prosimy o kontakt mailowy (info@laparica.eu).<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Does the price include VAT?<\/span><\/i><\/a><\/h4><\/div>
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The prices listed on the website are gross prices and include VAT.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Return and exchange<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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How do I make a return?<\/span><\/i><\/a><\/h4><\/div>
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Mo\u017cesz zwr\u00f3ci\u0107 zam\u00f3wione towary w ci\u0105gu 30 dni od daty otrzymania przesy\u0142ki bez podania przyczyny. Towary nie mog\u0105 posiada\u0107 \u015blad\u00f3w u\u017cytkowania i musz\u0105 posiada\u0107 oryginalne metki. Je\u017celi chcesz zwr\u00f3ci\u0107 produkt, skontaktuj si\u0119 z nami mailowo (info@laparica.eu).<\/p>\n

Returns and exchanges of custom-made items are not possible.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

What is the refund period for returned merchandise?<\/span><\/i><\/a><\/h4><\/div>
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The refund period is up to 14 working days from the date we receive the goods.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

How is the money refunded?<\/span><\/i><\/a><\/h4><\/div>
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The money will be refunded to the account from which the online payment was made.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Is it possible to exchange the goods?<\/span><\/i><\/a><\/h4><\/div>
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Tak! Mo\u017cliwa jest wymiana zakupionego towaru w terminie 14 dni od daty odbioru przesy\u0142ki. Dotyczy to wy\u0142\u0105cznie odzie\u017cy nieu\u017cywanej i z metkami. Je\u017celi chcesz wymieni\u0107 produkt, skontaktuj si\u0119 z nami mailowo (info@laparica.eu).<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Complaint<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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What should I do if a product arrives damaged?<\/span><\/i><\/a><\/h4><\/div>
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You have the right to claim the goods if they are damaged, incomplete or have a defect. We are not responsible for damage caused by shipping.<\/p>\n

Complaints should be sent to the following e-mail address\u00a0info@laparica.eu.<\/u><\/a>\u00a0The complaint should include your name, surname, home address, email address (from which the order was placed) and the reason for the complaint. The complaint should be submitted within 14 days from the delivery of the goods. It will be processed within 30 working days.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Bespoke products<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n
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When will I receive a product that is on backorder?<\/span><\/i><\/a><\/h4><\/div>
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The waiting time is indicated in the product description.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I return or exchange an order product?<\/span><\/i><\/a><\/h4><\/div>
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Nie. Zwrot i wymiana rzeczy produkowanych na zam\u00f3wienie nie jest mo\u017cliwa. Prosimy, aby zakupy by\u0142y przemy\u015blane.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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CONTACT<\/strong><\/h5>\n

Do you have questions?<\/h2>\n

Skontaktuj si\u0119 z nami mailowo info@laparica.eu<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>

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